FAQ

Frequently asked questions and answers from our customers about EagleView Ultrasounds.

SPECIALTIES

Q1: The linear model - can it be used for identification of perforator vessels in vascular surgery?

A: Yes

Q2: Is it usable in obstetric and gynecologie?

A: Yes, the convex probe could do.

Q3: Can I scan the lung with the convex probe please?

A: Yes, the dual-head one with convex head has a scan depth up to 305mm, it could be used for lung. 

Q4: Can I use it for perforator localization in microsurgery and does it have color Doppler sound?

A: Yes

Q5: Serves to echo pregnant women?

A: Yes

Q6: Is there application for TCD?

A: The scanning depth of handheld ultrasound is not enough for TCD(Transcranial Doppler) for the time being.

Q7: Is the linear US good for viewing vascular of the face?

A: Yes, the linear head could be used for viewing vascular of the face and also for aesthetics.

Q8:  It is useful for musculoskeletal disorders ?

A: Yes, it can be used for MSK

Q9: Suitable for nerve blocks?

A: Yes

Q10: Can this be used for peripheral nerve blocks?

A: Yes 

Clinical Applications

Vascular, MSK, Pediatrics, Breast, Thyroid, Carotid, Small Organs, Nerve Abdomen, Cardiac, Gynecology, Obstetrics,
 Urology, Kidney, Lung 

PRODUCT

Q1: Spectral waveform? 

A: We have pulse wave doppler ,it's also a form of spectral doppler, so yes it does.

Q2: What’s the frequency of the ultrasound probe? Can we use it as an ophthalmic ultrasound??

A: Yes.Frequency: Convex Head: 3.5MHz/5MHz Linear Head: 7.5MHz/10MHz Depth: Convex: up to 305mm Linear: up to 100mm

Q3: Does it have doppler arterial sound?

A: Yes, our high-frequency ultrasound can estimate blood flow through blood vessels by bouncing high frequency sound waves (ultrasound) off circulating blood cells.

Q4: Does it give Doppler sound for artery or it is silent?

A: The PW( pulsed wave) mode of dual-head ultrasound has Doppler sound for artery. It sends short pulses of ultrasound and analyzes reflected sound waves between the pulses.

Q5: Does it work in areas without wifi?

A: Yes. It has a built-in WIFI hot spot to connect with the phone. No reliance on the hospital or clinic network.

Q6: Is it Compatible with Android phone?

A: Yes, it supports both iOS and Android

Q7: What is the power source connection type for the wireless charger?

A: USB cable

Q8:  Do you have a veterinary micro convex probe?

A: Still not now.

Q9: I see convex and linear probe... but in video is sector probe... is possible to connect sector probe?

A: It looks most like a sector transducer, however, its new probe technology allows it to perform like a sector, linear or convex transducer.

Q10: Please does it include continuous wave (CW) Doppler?

A: We have 5 modes: B, B/M; B+Color, B+PDI, B+PW (full color images), while CW is not included.

Q11: Is there available Phased array cardiac probe with CW mode?

A: We have 5 modes: B, B/M; B+Color, B+PDI, B+PW (full color images), while CW is not included.

Q12:  How about Delay?

A: There is no delay, all images are delivered in real time

Q13: Can it be connected wireless to windows 10 computer via wifi?

A: It supports both iOS and Android

Q14: Is it FDA approved?

A: Yes,FDA Approved and CE Certificated

Q15: How do I find instructions for the app please?

A: Search and download “WirelessUSG” in APP Store for iPhone/iPad or Google play for Android

Q16:  Maximum time of use before recharge?

A: Battery Life: 3 ~ 5 hours

Q17: Is it hybrid system (linear, convex and phase array) in one?

A: Yes. It's hybrid system (linear, convex and phase array) in one. 

Q18: Where is the image generated in the device and the image is sent to the tablet for visualization ... or generated on the tablet?

A: Imaging on the APP, saved on the tablets or phones.

Q19: Does the probe link with the phone via its own Wifi hotspot, or does it have to route via the clinic wireless network ?

A: Thank you for the questions. It has its own Wifi hotspot to link to phone. And it doesn't need the clinic wireless network.

Q20:  Can it be connected to PACS ?

A: It could only be connected to mobile devices

Q21: Is it a good echocardiography probe? Does it contain all the options to do a reasonable echocardiography? Like CW, PW, M-mode and color doppler? Can we measure cardiac output and stroke volume? 

A: Yes it has good echocardiography probe. It has Hybrid System: Linear/Convex/Phased Array 3 in 1

Q22: Do you have Phased Array wireless Probe ??

A: Yes the dual-head one with convex probe could do.

Q23: Duplex scan? Pulse wave?

A: Yes the dual-head one with convex probe could do.

Q24:  Any Curvilinear and cardiac phase array probes ?

A: Yes the dual-head one with convex probe could do.

SHIPPING & AFTER-SALES

Q1: Any monthly subscription needed?

A: No membership or extra fees, one-time purchase for all your need

Q2: I’m in Fresno,CA. Can I try it before I buy it?

A: You can enjoy a 7-day free return. During the first 7 days after receiving your order, if you are not 100% satisfied with our service, feel free to return your device to us for a refund or an exchange.

Q3: Hi there, I'm interested. Is there a warranty for the device?

A: Our company guarantees the new instrument on the material and technological qualification for this product within 18 months and the accessories within 6 months since the purchasing day, while consumables are not included in the guarantee. This warranty is inapplicable to the products undergoing any modifications, disassembles, refittings or self-repairings without the permission of our company. We're not responsible of the products damaged by accidents such as fire, thunder and lightning, flood and other disasters, intentional damage, improper installation, and improper usage. If you need help with maintenance, or you want to purchase our product in large quantities, please contact our support team.

Other Questions? Contact us.

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