Payment
To meet the highest standards of global payment security and cater to customers worldwide, EagleView processes secure and encrypted transactions through PayPal.
If you prefer or need credit card payments directly, please contact our customer service at eagleviewultrasound@gmail.com for personalized assistance. We appreciate your understanding and commitment to a secure shopping experience.
Inside the Package
- Cprobe-CL Scanner x1
- Wireless Charger x1
- Medical Ultrasound Gel x2 (200ml)
- Cellphone/Tablet Stand x1
- Quick Quide
- 18-Month Warranty
Compatibility
iOS
iOS 9.0 or later.
iPhone: iPhone 8-15 (8, 8 Plus, X, XR, XS, XS Max, SE (2nd gen), 11, 11 Pro, 11 Pro Max, 12 Mini, 12, 12 Pro, 12 Pro Max, 13 Mini, 13, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, 15, 15 Plus, 15 Pro, 15 Pro Max);
iPad: Air 2, Air (3rd gen), Air (4th gen), iPad Pro series, iPad mini (5th gen), iPad (8th gen)
Android
Android 12 or later.
Pair Your Device
1. Press the power/freeze button to activate your EagleView.
2. Open the Wi-Fi list on your phone and find the name that matches the last 7 digits on the back of your scanner. Input the password, in the lower case form of digits after SN.
3. Open the app, press the freeze button to enter the live mode and start scanning.
Shipping
Shipping Rules:
We offer free shipping.
Handling Time: 1-2 business days (It will be postponed to the next business day if falls on a weekend or holiday.)
Transit Time: The referenced transit time is 2-10 business days.
1. For the EU and the US: A waybill will be generated within 24 hours after order confirmation.
2. For the UK, Taiwan, and Hong Kong: A waybill will be generated within 2-4 days after order confirmation.
3. For other countries and regions we can deliver to: A waybill will be generated within 24 hours after order confirmation.
You can track your order status here:
Track OrderNotes:
We will send the tracking number to your purchase email address via an automatic email after the waybill is generated. Please ensure to check your purchase email for this message.
In case of special circumstances, such as items being out of stock or available for pre-sale, please refer to the arrival information on the product page.
Free Return
During the first 30 days after receiving your order, if you are not 100% satisfied with our service, feel free to return your device to us for a refund or an exchange. After this 30-day period, purchased scanners cannot be returned. Only the purchase on geteagleview.com can return to us. Your payment card will be credited upon your receipt of the returned merchandise. Any item damaged due to reasons that are not included in the warranty cannot be qualified for a refund.
Maintenance Warranty
Our company guarantees the new instrument on the material and technological qualification for this product within 18 months or 36 months (as you choose) and the accessories within 6 months from the purchasing day, while consumables are not included in the guarantee. This warranty is inapplicable to the products undergoing any modifications, disassembles, refittings or self-repairings without the permission of our company. We're not responsible for the products damaged by accidents such as fire, thunder and lightning, flood and other disasters, intentional damage, improper installation, and improper usage. Please contact us if you require maintenance assistance or wish to make a bulk purchase.